Managing targets — streamer SOP, live checklist, session log, and stream recaps.
CRITICAL
The number — what a stream is worth
Target: $1,000 per hour — acceptable range $950-$1,100/hr. Full 8-hour stream: $8,000+. Finishing in the $7,900s means you fell behind pace somewhere.
Pace checkpoints: roughly $16.67/min, $250 per 15 min, $500 per 30 min. Check your GMV against these mid-stream — behind pace means pick up speed now, not at the end.
Before you go live
- Camera — eye level or slightly above, product fills the frame.
- Lighting — face AND product both lit, no shadows on the item.
- Audio — clean mic, no echo, no warehouse hum. Bad audio tanks watch time instantly.
- Product angling — tilt to kill glare.
- Cleanliness — products, desk, and stand wiped down. No fingerprints, no dust — it shows on camera.
Correct setup — reference photos
Real photos of the station, not mockups. Match this before you go live.
The full station
- Camera/phone centered on the tripod, product rack visible behind it — that's the shot chat sees.
- White bulbs only — never yellow/warm bulbs. They tint the product and wash out on camera.
- Desk cleared of anything that isn't part of the stream.
The product rack
- Holds the display stock — everything you run on stream lives here, not scattered on the floor.
- Keep boxes grouped, labels facing out, so you can grab the next item without looking twice.
- Grab and run straight off the rack — no mid-stream searching, no walking off camera to dig for something.
Light setup
- White bulbs, never yellow — swap them before you go live if the softbox has warm ones in it.
- Angle the light at the product AND your face — check both are lit, not just the room.
- Tilt the product until glare off the box disappears.
Desk & monitor
- Wiped down — no dust or fingerprints on the desk or stand.
- Only what you need on the desk — clutter reads on camera.
- Monitor angled so you can check chat without turning fully away from the camera.
- Everything within reach — you shouldn't have to get up once you're live.
Mic on
- Charge it every day — dock it in the charging case and plug the case into the adapter overnight. It does not hold a charge or turn on by itself.
- Green light lit = powered on and linked to the receiver, like in this photo. No green light means charge it — don't go live and hope.
- Quick sound check — no static, no cutting out, no wind noise.
- Phone seated firmly in the clamp — a loose mount slips mid-stream.
Opening the stream — first 10-15 minutes
- Pin a good product immediately, but hold off running items — build the room first.
- Greet people by name, ask where they're watching from, ask what they want to see today.
- Once 10-15 people have joined, start running products — don't wait longer than that.
CRITICAL
Running an item
- Hook first — grab & display the item, react in the first 1-2 seconds ("this is insane," "high quality").
- Sell while it runs — call out features and MSRP during the auction, never saved for after.
- Keep bridges tight — the next item is staged and in hand before the current one closes. No dead time.
- Hard close — 3-2-1 GONE. Never drag a countdown.
- React the same either way — even when an item sells fast and for good money, react like it went too low. Keeps urgency high for the next item.
- Run as many items as possible — more items run = more chances to hit the number.
CRITICAL
Price minimums & reruns — the one policy
Short version, and it's not optional: run proven winners. The second something's not working, stop it completely for a full hour — no exceptions, no circling back "just to check." This is the entire rule. Don't text asking if you can bend it.
Every item has a real minimum in the Price Mins tab — check it, never guess. Full loop: selling above minimum? Sell it, close hard, move to the next item. Drops below minimum? Look at its track record — hasn't sold above minimum yet, or its one rerun already came in under? It's done: stop running that item completely for a full hour, no exceptions, no "just one more try." Already sold above minimum 2-3 times in a row before this dip? Give it exactly one rerun, framed as scarcity ("one of my last ones," "another one — GO") — same hard stop applies if it's still under after that. While something's cooling off, run an item that's already proven to work instead of guessing again.
Keeping chat engaged
- Never go more than 15 seconds without talking — dead air loses viewers.
- Re-hook every 5-10 min — restate the deal for new joiners like it's the first time.
- Shout out commenters and new joiners by name — read chat out loud constantly.
- Ask chat questions — comments feed the algorithm.
- Double-tap asks tied to a moment — "taps if you want this back up."
- Pin the product the moment you pitch it, unpin after.
- Follow asks with a reason — "follow so you catch tomorrow's drop."
- For standout/expensive items, set a like goal (5-10k) before running it and hold off until chat hits it.
- Watch comments/min, not gut feel — a velocity drop means swap now.
Go-to lines
A curated set that covers scarcity, social proof, and assumptive close — rotate them, don't read them like a script:
- "I only have a few of these left, so let's not sit on it."
- "One of my last ones — I'll hold it for the next 10 seconds, then we move on."
- "Most people who see this grab it — here's why."
- "At this price, this basically pays for itself."
- "This is the one I'd grab if I were you."
- "You're not going to find this deal again today."
- "Comment 'mine' if you want it — first come, first served."
- "Who's new? Drop a wave in chat!"
- "We're moving fast, keep up chat!"
- "A lot of you have been asking for this — here it is."
CRITICAL
Chat moderation
- Any hate = instant ban — no warnings, no debate.
- Never argue on mic — ban and keep selling. Engaging trolls tanks the room.
- One-tap bans — mod or streamer, don't let it sit in chat.
Product display — drone box example
Always show both the back AND the front of the box — back on bottom, front on top. Customers see everything they need to know. Builds trust, increases sales.
Ending the stream
- Close with a soft CTA — follow, next stream time, or "come back for restock."
- Drop your end-of-stream screenshot in the Session Log tab for a recap on what could've gone better, individually and for the stream overall — grounded in the actual numbers.
CRITICAL
Reruns — the rule
Never sold above minimum? Stop it — completely, for a full hour, no rerun, no exceptions. Already sold above minimum 2-3 times? One rerun with scarcity talk, then the same hard stop if it's still under. This is the whole rule, every time — always have a proven item ready to run instead. Full policy on the Playbook tab.